

Having health insurance
helps to protect us from high health care costs that most people could not meet
in any other way. It helps us pay for health care, and it ensures that we have
access to care when we need it. Research has shown that having health insurance
is closely tied to the quality and timeliness of care.
Shopping for
health insurance can be a daunting task and the research to find the right plan
can be quite tedious. This guide will help you better understand the
This guide is intended to
help you sort through your Texas Health Insurance options. Before you make a
decision, be sure to consult the brochures and policies of the plans you are
considering for more specific information. The time you invest in researching
your Texas Health Insurance choices will make a big difference, not only in how
much you pay out-of pocket, but also in how easy it is for you to get care and
how satisfied you are with the health care services that are available to you.
In this guide, you will
receive general information about the various types of health insurance. You will
also learn about things you should consider when choosing a health insurance
plan.
It is very important to
compare plans carefully to find the one that is best for your situation. Read
and compare policies. You should contact each plan you are considering and ask
them for a summary of their benefits. Be sure to ask questions if something is
unclear. Also, ask whether your doctor or a doctor you may be considering participates
in the plan. To be safe, you should also contact the doctor’s office to confirm
that they will accept the plan.
Who needs Individual & Family Health Insurance?
The simple
answer is any one who can’t get Health Insurance through their
Here are some
scenarios to consider:
For You –
Companies are only required to pay for 50% of an employee’s coverage (some
companies may pay more or even all of your cost) and depending on the average
age and overall health of your fellow employees even your half can cost
hundreds of dollars a month. Also, corporate health insurance plans tend to
have lower deductibles and stronger coverage than you might want to pay for. If
you find yourself in this scenario, it might make sense to explore Individual
Health Insurance on your own. Keep in mind that individual
health insurance can exclude coverage for pre-existing health conditions and usually
do not cover maternity in Texas.
For Your
Dependents (wife, husband, children) – While an employer
will pay
anywhere from half to all of the cost of the employee’s corporate health
insurance plan they may not cover the cost of including your spouse and/or
children on the plan. Adding a member of your family on your corporate plan can
be quite expensive. In this scenario it definitely makes sense to explore individual
or family health insurance
outside of the corporate plan
for your dependent(s).
Health
insurance benefits are typically offered by larger and more established and
profitable companies to ensure employees are well taken care of and to reduce employee
turnover. If you’re employed by a company that doesn’t yet have the resources
to offer group health insurance you may want to cover yourself with Individual
or Family Health Insurance. You might even hit your boss up for a monthly
allowance for health insurance if you consider yourself of value to the
company.
You are
responsible for covering yourself first and then your employees. Obtaining a
health insurance policy for you and your family is part of good financial
planning and important in ensuring business continuity. In this scenario you
should absolutely consider covering yourself with individual or family health
insurance first and when the time is right cover
your employees with group health insurance.
When
people leave a company, in certain situations, they are often offered, by law,
the ability to continue their corporate coverage but at their own expense. This
means they will need to pay full price for their plan. This is usually an
exorbitant amount that may not make sense to pay if you’re in good health. If
you are in good health and are offered COBRA you should absolutely consider
obtaining individual/ family health insurance on your
own.
What are My Options for Individual & Family Health Insurance?
some
limitations of these plans including separate deductibles for drugs,
Catastrophic/Major
Medical Plans – These
plans are typically lower in cost
deductible.
Before you
consider this type of plan you should also think about the
psychological aspects of having this type of plan. You will have to pay for
Some feel it’s
almost like not having health insurance unless something major happens and it’s
relatively rare that people have large medical expenses. Some prefer this but others,
especially those with children, might be better off considering a co-pay plan
for the co-pays for doctor visits, prescription drugs, and preventive benefits.
This type of
plan is ideal for someone who is generally healthy and/or doesn’t
HSA
Qualified Plans – These
plans work much like a catastrophic/major
consider this
type of plan, determine if you are OK with paying for upfront medical expenses
out-of-pocket or if you feel you would take the time to open the financial
account and contribute to it on a regular basis.
SCAMS - Stay away from or be concerned about…
High Pressure
Tactics – A bit of a “no-brainer” but if someone is trying to get you to make a
decision immediately without allowing you to see a proposal with details of the
plan, or ask for an expensive application fee – STAY AWAY!
Common tactics
include telemarketers telling people that they have a group plan that the
prospect can take part in. but they have to order right then as there are only
“x” number of spots left or that the plan has no co-pay and no deductible and
allows them to go to any doctor they want.
These are
typically discount plans that very few medical facilities will accept
Agents Pushing
for dace-to-face Appointments – I realize this might sound counter-intuitive.
Why wouldn’t you want to have someone come to your house to go over plans? A
good agent will often be willing to sit down with you if you ask. As you might
probably guess many agents feel that by meeting with you face-to-face it
increases their chance of “closing” before they leave. Many shopper prefer to
gather information and digest it before making a decision.
Agents that
claim they offer a plan that accepts everyone without
If you’re
being offered a health plan that an agent claims takes everyone and has no
underwriting then you are likely being offered a discount plan and you should
consider benefits and network carefully before making your final decision. Do
not make an immediate decision – especially if they are asking you to sign up
via phone and ask for payment and a pricey application fee.
If you are a
part of a group (i.e. corporate, association, franchise, unions) you might be
offered a plan that does not exclude you due to pre-existing conditions. Even
with these plans you should consider benefits and limitation carefully before
you make a decision. You should be especially careful if the agent is
pressuring you to make an immediate decision via phone without providing you
with plan details and requiring a high “application” or “enrollment” fee.
If it sounds
to good to be true or you’re being pressured to make an immediate decision or
are asked to pay a high application fee or are told it is guaranteed issue without
having to go through underwriting or are being propositioned for a face-to-face
pitch – you should have your guard up and fully understand what you’re getting into
before making an immediate decision.
Top 10 Things to Consider in a Health Insurance Plan
1) Maximum Out-of-pocket (AKA
Coinsurance Maximum, AKA Stop Loss)
This is the
dollar amount that indicates the most you could spend on medical
2) Lifetime
Maximum (No Annual
Maximums)
Most companies
have adequate lifetime maximums which is the maximum they will pay for medical expenses
during your life as long as you’re on the policy.
A $3 million or higher lifetime maximum should be sufficient.
BE CAREFUL -
Some plans might also have per incident or per year maximums that supersede the
lifetime maximums.
3) Price
We all have
budgets. Once you have determined what type of plan makes most sense for your
situation and preferences you should comparison shop. A good independent agent
can help you quickly shop apples-to-apples between the major insurance
providers. You can also use online quoting and comparison systems provided by
many agent/broker’s websites.
You may find
huge differences in pricing for comparable plans offered by different companies.
No one insurance company will always be the low cost insurer for every
situation and for every time period… This year’s lowest, could well be next
year’s highest.
4) Network
The two main
types of networks for individual & family plans in Texas are HMO and PPO.
HMO (Health
Maintenance Organizations) - HMO’s can offer better benefits for comparable
pricing to a PPO. What you might give up in return is freedom to go to any
doctor you would like at anytime and often have to get referred to specialists,
etc.
PPO (Preferred
Provider Organizations) - These networks are typically much larger than the HMO
networks and allow you to go to any doctor you would like but the insurance
company will pay more if you go to one of the medical facilities that will take
that particular insurance company.
5) Reputation
Research the
company. Check the Texas Department of Insurance (TDI) website and check a
search engine using the name of the insurance company and the word “complaint”
or “scam” or “ripoff”. Every insurance company has complaints against them but
you can determine the serious violators pretty easily with a little research.
Part of the reason people complain about insurance (other than price and
coverage) is that they do not understand how their coverage works when they
first buy and think the insurance company is not paying what they should. A
good independent agent will always ensure you fully understand the benefits and
limitations of your chosen plan.
6) Underwriting
Waivers,
riders, exclusions, rate increases, declines –
Being
Declined/ Ineligible - You might find that you are not eligible for coverage
from any of the individual health insurance companies due to your pre-existing
condition(s) and treatments. First off, don’t think that this means the
underwriters think you’re on your death bed.
Their decision
is not based on mortality but on whether or not they have a likelihood of being profitable. If you take multiple medications or have a possibility of needing
surgery or other expensive treatments you could be declined by one or all of
the individual health insurance companies.
The State of
Texas has made health insurance available to individuals who are otherwise
declined by insurance companies or don’t have other means for getting covered. You
can visit the Texas Health Insurance Risk Pool at www.txhealthpool.org for coverage options and associated pricing.
Waiver/Riders/Exclusions
– In considering your medical history, many insurance companies consider the
option of placing a waiver, rider, or exclusion on coverage of a pre-existing
condition. These terms essentially mean that they will not cover medical
expenses related to the waivered, ridered, or excluded pre existing condition.
Rate Increases
– Underwriting departments responsibility is to understand an applicant’s
pre-existing condition(s) and determine if they can be approved with or without
an exclusion. In order to increase the chances of being profitable an insurance
company may increase the “preferred” rate on your policy during the initial underwriting
(only) to cover likely medical expenses for any preexisting condition. Once you
have been approved for coverage an insurance company can not single you out for
a rate increase.
7) Drug Coverage
Many plans
have a drug deductible before you can pay co-pays for medications. They may
also have a maximum allowable – If you prefer a plan with drug co-pays there
are a few important things to consider.
a. Drug
Deductible – some companies’ drug benefits may have some
b. Annual
Maximum – Many policies are going to have a limit on the
8) Preventive (Wellness) Benefits
Many co-pay
plans (not all) will have some level of preventative benefits. Many times these
plans have a dollar limit to be used toward preventative benefits. And many of
the plans limit the benefit to specified procedures such as…
a. Women –
benefits can be used to cover cost of pap smears and after a certain age (or
younger if family history) mammography’s for women. Any blood work or other
routine labs or tests are typically out-of-pocket.
b. Men – the
benefit might be limited to PSA (prostate screening) tests and colorectal
screenings and at older ages could help pay for such things as a colonoscopy.
9) Office Visit Co-Pays
Many co-pays
are relatively low so this feature shouldn’t be a primary deciding factor in
your decision. However, when considering co-pay plans understand that some may limit
the number of office visits (typically 2 to 4) with co-pays and not subject to
the overall plan deductible.
10)
Financial Rating
Ability to pay
claims is very important and a company’s financial rating is the primary
indicator of the insurance company’s ability to pay. Companies with an A+, A,
or A- A.M Best rating should be your preferred choice.
How to Search for the Best Plan
Online Quoting
Systems – You can get pricing for most plans offered in Texas
Some things to
understand as you’re reviewing pricing:
Working with a
good insurance agent/broker can ensure you make the best decision –An honest
and experienced independent agent can help you make a decision on the best plan
or help validate your thoughts on plans. The surprising thing to many people is
that, by law, there are NO FEES of any type to work with an independent agent.
A good independent agent will also help with any issues, changes,
re-evaluations, or other matters, through the life of the plan
Frequently Asked Questions (FAQs)
Q. Can I buy
health insurance for less if I deal directly with an insurance company?
A. No. Health
insurance rates for the same plan will be the same whether you use an
independent health insurance agent or deal directly with the insurance company
offering the plan.
Q. Must I pay
a fee to an independent health insurance agent?
A. No. An
independent health insurance agent is paid a commission by the health insurance
company. No additional fees are added to your health insurance cost
Q. I have
previous group health insurance coverage. Does this mean the health insurance company
must accept my application and apply no pre-existing condition limitations?
A. No. In
Texas it does not matter that you have previous group health insurance
coverage. A health insurance company can still deny your application for
individual or family coverage. However, if your application is declined, you
may be eligible to participate in the Texas Health Risk Pool (www.txhealthpool.org) established for persons who are unable
to obtain health insurance coverage
on the open
market.
Q. What are my
options if I my application for coverage is denied?
It depends on
the specific health condition(s) at issue. If you are denied coverage by one
company for medical underwriting reasons you can apply to another health
insurance company. Different insurance companies use different underwriting
guidelines. You may obtain coverage with another provider who may have more
lenient guidelines for the same pre-existing condition(s). Also, if a health
insurance company declines to cover you, you may qualify for enrollment in the
Texas Health Risk Pool (www.txhealthpool.org).
Q. Can my
health insurance be terminated for any reason?
A. Texas
provides strong consumer protection. In general, once you have been approved
for coverage, the insurance company can terminate your coverage for only the
following reasons: (1) failure to make premium payment within the payment grace
period, (2) material omission or misrepresentation on your health insurance
application, or (3) the insurance company becomes insolvent or bankrupt.
Q. What are
"pooled" health insurance rates?
A. Pooling is
a common and, in our opinion, the fairest approach to setting health insurance
rates. A health insurance company operating under a pure "pooled"
approach uses the same method in determining rates for both new and existing
clients, regardless of the client's health status or claims history. In other
words, insurance companies with "pooled" rates do not charge lower
rates to entice
new customers,
while charging higher rates to long-time customers. This issue has very
important implications for people intending to be enrolled in a health
insurance plan for more than a year.
Q. Under a new
health insurance plan, can I keep my doctor?
A. You should
review a health insurance plan's physician network before applying to the plan.
Each insurance provider has different network restrictions. PPO plans, for
example, may allow you to visit any doctor but will offer better benefits if
you use a provider within their network. HMOs might not provide benefits
outside of their doctors network except in emergency situations where a network
doctor is not available.
Q. Are there
meaningful differences in how insurance companies underwrite health insurance applications?
A. Yes. For
example, one insurance company assigns "preferred" rates to a
5'10" male who weighs 215 pounds. Another insurance company would assess
an additional 40% charge for this person. One insurance company charges an
additional 40% for smokers. Another charges an additional 25%. One might not
charge a rate increase at all. There are many distinctions such as these. To
get the best health insurance value for your own situation, you need the advice
of a good health insurance agent.
Q. What is
health insurance trend (medical inflation)?
A. Health
insurance trend is an annual percentage increase in health insurance claim
costs. The two primary components of health insurance trend are (1) inflation
of costs physicians and hospitals charge for health care services and (2)
increases in the average utilization of these services.
Q. How do PPO
plans and HMO plans differ?
A. The primary
difference is that HMOs limit your non-emergency health care coverage to a
limited network of physicians and hospitals. PPO plans insure covered services
delivered by any licensed physician or hospital, though a PPO plan will offer
improved benefits if you use physicians and hospitals participating in the
PPO's preferred network. PPO networks are normally much larger than HMO
networks, though HMOs provide higher benefit levels. For many individuals and
families in Texas, PPO rates will be lower than HMO rates. In addition, HMO
plans are rarely an option for persons not participating in employer-sponsored
programs. The
large majority of our individual and family health insurance clients enroll in
PPO plans.
Q. How long
does it take to enroll in a health insurance plan?
A. It depends
on the health status of the applicant and the health insurance company to which
the applicant applies. Some health insurance companies may approve, within a
few days, the application of a healthy young adult. However, for less healthy
or older applicants, processing of an application can take several weeks or
more. Each circumstance is different. You should consult your
independent
health insurance agent to get a realistic expectation.
Q. Can my
health insurance application be denied?
A. Yes.
Whether an application is approved or denied depends on the applicant's health
and the underwriting guidelines of the insurance company. Contact your
independent health insurance agent to get a realistic assessment regarding your
own circumstance.
Q. Why should
I use an independent health insurance agent?
A. Because
he/she is not an employee of an insurance company, the independent agent can
more objectively recommend the best health insurance company for your
situation. In addition, an independent agent will be familiar with insurance
company bureaucracies, which can save you a lot of aggravation. Further, if
your circumstances change, an independent health insurance agent can recommend
a more appropriate health insurance plan for you.
Q. How do
health insurance companies define "pre-existing condition?"
A. Each health
insurance company has its own specific wording. However, the following
statement is in line with many insurance company provisions: Preexisting
condition means the existence of symptoms which would cause an ordinarily
prudent person to seek diagnosis, care or treatment within a five year period
preceding the effective date of the coverage of the insured person or a
condition for which medical advice or treatment was recommended by a physician
or received from a physician within a five year period preceding the effective
date of the coverage or the insured person.
Q. Do I have
to take a physical exam in order to obtain health insurance coverage?
A. The health
insurance companies represented by Texas Health & Life rarely require
physical exams. The exceptions usually involve applicants who have not
consulted a physician in the last couple years.
Q. What are
the options for making my initial health insurance premium payment?
A. An initial
payment (usually one month of insurance premium) is required with your health
insurance application. Checks, money orders, credit or debit cards are usually
acceptable. Health insurance companies will not accept cash. Online
applications, now the norm, do not require hard copy payment. The first month’s
premium is withdrawn from your designated bank account or your designated
charge/debit card account.
Q. I am
pregnant. Can I obtain health insurance?
A. No
insurance company underwriting individual or family health coverage will agree
to insure you while you are pregnant. However, group health insurance plans
will accept new enrollees who are pregnant. So, if you are pregnant and have an
opportunity to enroll in a group health insurance plan, take advantage.
Otherwise, you may wish to look into the Texas Health Risk Pool or Medicaid if
you have a low income.
Q. Will a new
health insurance policy cover my pre-existing condition?
A. Many
individual and family health insurance policies limit coverage for pre-existing
conditions during the first nine to twelve months of coverage – sometimes
longer. However, the pre-existing condition exclusion period is waived to the
extent that the applicant has "qualifying" prior group coverage. This
is a government-mandated requirement, though the health insurance company can
still deny the application of someone whose health does not meet the insurance
company's underwriting requirements. However, the insurance company can still
waive coverage of the condition altogether rather than outright decline
coverage.
Q. Will this
website keep my personal information private?
A. Yes. What
little personal information you may volunteer while visiting this website will
not be distributed to any outside organizations -- including health insurance
companies.
Q. Do my
health insurance premiums increase as I get older?
A. Yes. Health
insurance companies providing individual coverage can charge higher rates to
older persons and lower rates to younger persons. For example, the health
insurance rate charged to a 50- year-old can be more than twice the health
insurance rate charged to a 25-year-old.
Q. Can my
weight make a difference in my health insurance rates?
A. Yes. All
Texas health insurers use height/weight tables to make risk determinations.
People with "non-standard" height/weight ratios may be charged higher
rates or refused coverage. These height/weight standards vary from health
insurer to health insurer.
Q. For how
long am I committed to keep any health insurance I purchase?
A. Health insurance is generally purchased in one month increments, so your commitment is typically one month at a time. If you stop making health insurance payments, the insurance company will simply terminate your coverage.





